Last updated: August 2026
These Terms & Conditions govern the text messaging (SMS) program offered by SpringBrook Assisted Living. By providing your mobile number and checking an opt-in box on one of our website forms, you agree to these terms. Consent is not a condition of purchase or of receiving any service.
Types of Messages You May Receive
If you opt in, you may receive:
• Marketing messages — promotions, special offers, announcements, and updates about our community.
• Informational and customer care messages — responses to your inquiries, tour and appointment scheduling, account-related updates, and service coordination.
You choose which type(s) you receive by selecting the corresponding checkbox on our form. Each opt-in is optional and separate.
Message Frequency
Message frequency may vary depending on your interaction with us.
Message and Data Rates
Message and data rates may apply.
How to Opt Out (STOP)
You may cancel at any time by replying STOP to any text message you receive from us. After you reply STOP, we will send you a confirmation message and you will no longer receive text messages from us. If you wish to resume messages, reply START.
How to Get Help (HELP)
For help at any time, reply HELP to any message from us, or contact us directly at (608) 783-2292. You may also reach us at SpringBrook Assisted Living, 861 Critter Court, Onalaska, WI 54650.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Supported Carriers
Message delivery is subject to the capabilities of your mobile carrier. Not all carriers or devices may be supported.
Privacy
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Changes to These Terms
SpringBrook Assisted Living may update these Terms & Conditions from time to time. The most current version will always be posted on this page.
Contact Us
SpringBrook Assisted Living
861 Critter Court
Onalaska, WI 54650
Phone: (608) 783-2292
